Revel Solutions is a consulting firm specializing in technology systems and operations for the hospitality industry. We provide design and implementation management services for technologies including voice, data, communications, security, and audiovisual solutions.

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Revel Solutions is a consulting firm specializing in technology systems and operations for the hospitality industry. We provide design and implementation management services for technologies including voice, data, communications, security, and audiovisual systems. As a Technology Owner’s Representative, our services extend from design through completion and commissioning, allowing your management team to focus on their daily tasks. For ongoing operations, we provide evaluation services focused on systems, infrastructure, operating efficiencies, standards, and policies & procedures.

About

Revel Solutions’ principal, James McMahan, has been involved in the design and specification of low-voltage systems for the luxury hospitality market since 1998, including the design and vendor selection for networks and structured office cabling systems encompassing co-axial, twisted pair and fiber optics. During this time he has evaluated numerous products and remains focused on new technologies in the hospitality market.

James served as CIO at FireKeepers Casino Hotel during the construction of both the hotel and the casino and understands that decisions during construction are critical to a seamless operation after opening. During the construction of an upscale, luxury hotel at Motor City Casino, James served as IT Director and overall Project Manager for the new hotel, coordinating everything from operational space requirements to thread counts for guestroom sheets and, of course, systems design and implementation. As the IT department head at GoldStrike Casino Resort, James was responsible for all of the low voltage systems supporting operations of the resort, including IT infrastructure, low-voltage systems, systems integration, communications, security, AV, and other special systems that turn a building into a resort.

Revel Solutions believes in designing IT systems that fit a company’s strategic goals.

Our objective is to provide our customers with leading edge, future proof, open-networks and office cabling infrastructure. This not only protects the investment of our customers, but also provides maximum performance and services to operations to deliver exceptional guest service.

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Construction Services

Services

Revel Solutions provides end to end low voltage consulting services for a renovation or a new build in the hospitality industry. We provide everything from the low voltage markup design to coordinating training of systems prior to opening. We first meet with key stakeholders to develop a systems design that shall guide the technology implementation including infrastructure and systems. We work with the architect to ensure that the construction documents contain proper technology requirements. We provide additional markup detail that may not be included in the MEP scope. We work with stakeholders to document the service level agreements and scope and specification of system manufacturers. We create detailed systems budgets and project plans for implementation. We assist with procurement during the build out. We confirm vendor test results and assist with training coordination and systems integration. We then formally handover all systems and documentation to an ongoing system support team.

Advantages

  • Master contract is between the owner and consultant
  • Consultant is the single point of responsibility
  • Owner has a single point of contact for both design and implementation
  • Long lead items can be identified and ordered prior to the start of implementation
  • Value engineering and constructability reviews are enhanced due to the integration of the design and implementation process
  • Changes, disputes, claims and other delays occur less frequently
  • Inconsistencies or scope gaps are identified much quicker

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Operations Services

Services

Revel Solutions provides services to evaluate and provide actionable recommendations for ongoing technology operations. We provide options tailored to your specific needs to evaluate any aspect of the technology department including infrastructure, staffing, compliance to company policies, budgets, and operational workflows. We compare our findings to industry best practices and your business objectives to provide recommendations to assist in improving the efficiency and profitability of your operation. The methodology consists of (1) the investigation phase of reviewing business documents, interviewing stakeholders, observing workflows, and assessing systems (2) the evaluation phase of compiling findings, comparing to best practices and company direction (3) the reporting phase of developing detailed reports outlining any recommendations with potential solutions, providing an executive summary, and determining next steps.

Advantages

  • Provides a fresh set of eyes your technology investments
  • Identify or avoid any complacency within your technology team
  • Helps to reduce any regulatory concerns
  • Detect any workflow inefficiencies
  • Identify systems that could be enhanced
  • Possible reduction of expense budgets
  • Determine whether company policies are being followed

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Contact

James McMahan
Email: jmcmahan@revelsolutions.com
Phone: 702-277-3120
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